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September 2023 Advisor Newsletter

Steve McEwan reflects on balancing automation in business operations, and myHSA announces its SOC 2 Type 2 certification and upgraded live chat feature.

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Balancing Automation in Business Operations

As an entrepreneur, I occasionally like to take a detour from discussing the benefits of our services and instead share my personal experiences and lessons learned along the way. Due to some changes recently in our accounting department, I stepped in temporarily to help bridge the gap.

My time knee-deep in the financial function of our business led me to a surprising realization: even in accounting, innovation plays a pivotal role. It's become clear to me that everyone, regardless of their role, can influence the work environment and streamline processes for the better.

Click here to keep reading

Understanding the Difference Between Utilization & Bank Rec Reports

In the realm of managing employee benefits, it's crucial for businesses to stay informed about the utilization of their benefits plans and financial transactions. Two fundamental myHSA reports play a pivotal role in this process: the Utilization Report and the Bank Rec Report.

Click here to keep reading All about myFlexplan Switching from myHSA to myFlexplan

So, your client is thinking about moving from a myHSA to a myFlexplan and the broad scope of benefits it provides. Sure, the myHSA is a great option, but myFlexplan is super customizable, and the employees can choose how to optimize their benefits in a way that is perfect for them.

Click here to keep reading myFlexplan Allocation: A Complete Guide myFlexplan is taking the spotlight as our fastest-growing plan type (because it's amazing), but with myFlexplan comes a term that might be new to employees: "Allocation."

Click here to keep reading Important Notices for September

Exciting News 🔥 — In November, we’re elevating our customer service to new heights! While we introduce AI for an even smoother and more personalized support experience, rest assured that our commitment to having human agents available for you remains steadfast. Stay tuned for the big reveal!

Future Plan Changes — For future-dated class updates - such as an increase in plan amount for an upcoming renewal, please contact

Support@getmyhsa.com for assistance. Although this feature was previously available to advisors, it is temporarily paused for enhancement. Please note that any previously scheduled changes will not be affected

Multi-Factor Authentication Update — To enhance security, we introduced Multi-Factor Authentication (MFA) to Advisor and Referral Partner Logins.

MFA was officially rolled out as a mandatory step in the login process on

September 5th, 2023 . If you would like more information about MFA, you can reach out to our support team using the live chat icon on our website, or email support@getmyhsa.com.

Beat the Renewal Rush — Meet with your clients ahead of time to schedule changes that are to happen at renewal. Most plan changes can be scheduled early, so they happen automatically at renewal! To learn how to schedule changes ahead of time, please reach out to us at

support@getmyhsa.com.

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Blog Highlights

Other Insights

Expert insights on flexible benefits, employee retention, and CRA-compliant plans in Canada.

Research

myHSA opens up Dialogue for small groups

myHSA's new partnership with Dialogue brings virtual healthcare to small groups through the advisor channel — a model that's strategically aligned and mutually beneficial.

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Insights

What can you claim with a Health Spending Account?

Eligible HSA expenses are defined by the CRA and include a wide range of health, dental, and vision items — here's a plain-language breakdown of what's covered.

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Insights

The Advantages of myFlexplan

myFlexplan combines the tax benefits of an HSA with the flexibility of a WSA, giving employees the power to choose benefits that fit their personal needs.

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Insights

Using Health Spending Accounts for Specialized Education

HSAs can help cover the costs of specialized schooling, tutoring, and education for employees or dependents who are disabled or differently-abled.

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Insights

5 Reasons Why Your Business Should Offer a WSA

Wellness Spending Accounts (WSAs), sometimes called Lifestyle Spending Accounts, Personal Spending Accounts, and countless others, are a top employee attraction and retention tool for businesses of...

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Insights

5 Ways a WSA Can Help With DEI Initiatives

Diversity, Equity and Inclusion (DEI) initiatives are more important than ever for businesses of all sizes. A Wellness Spending Account (WSA) is one of the best ways to contribute to DEI...

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