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March 2021 Advisor Newsletter

Allison's first blog post at myHSA, a first look at the Marketplace experience, and a roundup of advisor resources for setting up clients on the platform.

myHSA
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Allison's First Blog Post Ever!

Over the last year, we have onboarded over 500 new advisors, and I have come to realize that while features are not always easy to remember, the end goals are. What I mean is, our users reach out and ask me, "what was that plan where employees get to decide how to split their funds, or what was the plan where the company can control their costs?"

Click here to keep reading Take a first look at the Marketplace Experience

Missed our webinar on Marketplace?

Check out the full recap here Register for a webinar with our partner, ALAViDA

Substance use is on the rise thanks to COVID, and this can cost employers thousands in terms of short and long term disability claims. Register for an upcoming webinar information session on

April 6, with our partner, ALAViDA , on their platform, which includes a virtual companion, dedicated care team, cognitive behavioural therapy, awareness tools and more at a fraction of the cost of traditional rehab

Click here to register now Resources we love Many employers re-evaluating benefits

Employees are turning their backs on employers

Plan sponsors focusing on well-being, virtual healthcare in year two of the pandemic

Advisor FAQ

Can you tell me what Reserve means?

Reserve refers to the employee's expiring funds; these are credits leftover from previous year(s). This balance can only ever be used for prior year claims.

If a plan does not have credit carryover, at renewal unused credits will drop into the Reserve account for the duration of their grace period. For a plan with Carryover, unused carryover credits will drop into Reserve at renewal.

What is "Grace Period" in the plan design?

Grace period is the time period after renewal that an employee can submit outstanding claims from the previous benefit year. The standard grace period for most plans is 90 days. Only carryover and reserve balances can be used for prior year claims during the grace period.

What is carryover?

Unused credits can be carried forward to the following benefit year, we call this balance "Carryover". The carryover can be used toward outstanding claims from last year, in combination with the Reserve, during the employee's grace period. If there are no outstanding claims, the employee can apply their carryover toward the new benefit year. New claims will draw from carryover first, then current funds.

Upcoming Dates Thursday, April 1: International Fun at Work Day

Friday, April 2: Good Friday Sunday, April 11: National Pet Day

Thursday, April 22: Earth Day

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Blog Highlights

Other Insights

Expert insights on flexible benefits, employee retention, and CRA-compliant plans in Canada.

Autumn leaves on a tree
Insights

September 2026 Advisor Newsletter

In this Issue: A year-end HSA checklist for clients & an advisor spotlight

Aly Edwards
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Research

Why an HSA is the Best Small Business Benefits Package in Canada

Discover why Canadian small businesses are switching to Health Spending Accounts: 100% tax-deductible, flexible, and easier to manage than group insurance.

Aly Edwards
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News

What is Multi-Factor Authentication, and Why is myHSA Using It?

What Multi-Factor Authentication (MFA) is, why myHSA added it for Plan Administrators, and how to log in with your authenticator app.

Aly Edwards
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Woman running by the ocean
Insights

Are Health and Fitness Apps Eligible Under an HSA in Canada?

Are health and fitness apps eligible under an HSA in Canada? The short answer? Generally, no. Read more to learn why.

Aly Edwards
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Woman in glasses types on a laptop at a wooden desk in a cozy home office with shelves, plants, and a brick wall.
Insights

Why Choice is Becoming the Most Valuable Benefit You Can Offer

Why choice is becoming the most valuable benefit: myHSA's Danielle Constantine and Medcan's Sherri Look Yan on flexible benefits and preventative care.

Aly Edwards
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Research

The 2025 myHSA Year-End Trend Report: A Closer Look into the World of Spending Accounts

2025 myHSA Trends Report cover on cream background with teal and black text; subtitle reads a closer look into the world of spending accounts.

Hailey Dirk
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