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April 2021 Advisor Newsletter

Tim Kane on why he built a customer-centric technology platform instead of a customer-agnostic one, plus a webinar preview on current solutions and upcoming projects.

myHSA
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People Powered Platform — I am not a technology expert. As much as I love it, and have actually built a pretty good business doing it, if you ask many who know me I am one of the last people that would become friends with a computer. Many who ask how I got into the technology business it was not due to a want or a need to become more customer agnostic, it was to become more customer centric.

Click here to keep reading more from Tim Kane

Upcoming Webinar: Current Solutions, Upcoming Projects & Advisor Feedback Session

Join our own Steve McEwan as we discuss our solutions, upcoming projects and get feedback from Advisor's on items like quoting pooled products, Marketplace, ASID disability products, mental health platforms, group RRSP's and more. This will be an interactive discussion rather than traditional webinar!

Tuesday, May 4 | 11am MT | 1pm ET May the fourth be with you

Click here to register — Have you used our Support Chat? We have real live humans (!!!) answering your questions 24/7

" — Live support is probably the best experience I've ever had compared with the other live support from other companies/industries. I really feel that I am chatting with a live person, very helpful and patient. Thanks. Keep up the good work. Kudos!!!"

- Maria, Insurance and Wealth Advisor

Click here to submit your own feedback to us!

Thinking outside the benefits box:

Does your client have unique needs and would like some more versatility? myASO can be used to add custom non-taxable or taxable accounts to an HSA or flexible spending account. Recently, we have seen myASO plans implemented to top up mental health services with an additional allowance. Last year, we saw it used for a Home Office Equipment allowance.

Resources We Love — Small businesses are turning to benefits to retain talent

Strategies to encourage remote employees to use wellness benefits

Top Women in Benefit Advising

Working parents are in the dark about child care benefits

Advisor FAQ — What kind of plan combinations can I have for my client?

Answer: 1. HSA 2. WSA 3. HSA + WSA

4. myFlexplan (employee allocates between the HSA & WSA)

5. myASO: everything above and more!

Can I create different classes in a plan design?

Answer: — Yes! By the way, we use the terms "plans" and "classes" interchangeably, so when you want to add another class to the company, you will just move to the Plans page and click "Add Plan."

I have a suggestion or review I want to leave for the myHSA team - where can I do that?

Answer: We love feedback! Please click here to visit our testimonials page to let us know what you think, any suggestions, how we are doing or just general feedback!

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Blog Highlights

Other Insights

Expert insights on flexible benefits, employee retention, and CRA-compliant plans in Canada.

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Insights

September 2026 Advisor Newsletter

In this Issue: A year-end HSA checklist for clients & an advisor spotlight

Aly Edwards
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Research

Why an HSA is the Best Small Business Benefits Package in Canada

Discover why Canadian small businesses are switching to Health Spending Accounts: 100% tax-deductible, flexible, and easier to manage than group insurance.

Aly Edwards
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News

What is Multi-Factor Authentication, and Why is myHSA Using It?

What Multi-Factor Authentication (MFA) is, why myHSA added it for Plan Administrators, and how to log in with your authenticator app.

Aly Edwards
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Insights

Are Health and Fitness Apps Eligible Under an HSA in Canada?

Are health and fitness apps eligible under an HSA in Canada? The short answer? Generally, no. Read more to learn why.

Aly Edwards
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Woman in glasses types on a laptop at a wooden desk in a cozy home office with shelves, plants, and a brick wall.
Insights

Why Choice is Becoming the Most Valuable Benefit You Can Offer

Why choice is becoming the most valuable benefit: myHSA's Danielle Constantine and Medcan's Sherri Look Yan on flexible benefits and preventative care.

Aly Edwards
Updated on:
Research

The 2025 myHSA Year-End Trend Report: A Closer Look into the World of Spending Accounts

2025 myHSA Trends Report cover on cream background with teal and black text; subtitle reads a closer look into the world of spending accounts.

Hailey Dirk
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