Close
Solutions
Resources

“HSAs are a great way to learn benefits and a great way to approach companies to develop confidence. They’re low cost, simple administratively, and you can learn them quickly.”

Read Case Study
Pricing
Careers
Search Site
News

April 2024 Advisor Newsletter

This month's advisor newsletter spotlights the most requested features and recent additions to the Advisor portal, shaped by your direct feedback.

myHSA
Updated on:

April is for Advisors!

In this month's edition, we're shining a spotlight on the most sought-after features and the latest additions to the Advisor portal! Many of these enhancements stem directly from the valuable feedback we receive from you via live chat, live demos, and Advisor surveys.

On that note, thank you to those who have participated in our recent Dashboard Survey! We're eager to learn about your priorities and preferences. If you haven't spotted the survey, please don't hesitate to reach out if you'd like to share your thoughts

Curious about the different types of reports?

Reports serve as a vital tool, providing essential insights for both advisors and plan administrators. They aid in comprehending plan utilization, billing details, forecast projections, and even facilitate year-end tax obligations. These reports offer a broader scope for making informed changes to the plan, ensuring effective coverage.

Click here to keep reading Platform Updates New and Improved Clients Tab

Looking to add a new client? Clients tab. Looking to edit an existing client? Clients tab. Looking to add or see your client's employee list? ...you guessed it, Clients tab! As a busy advisor navigating multiple provider sites, we want to make your life as easy as possible by putting everything you need to know in one handy location.

Click here to read more

Missing your Employees tab? Easily navigate back to the full employee listing by heading to Clients and clicking the "VIEW AND SEARCH ALL EMPLOYEES" button.

Have you recently launched a group? Curious to see how it's going?

Go to the Employees section of the Client's profile - and check out the Engagement column. If you don't see a red icon, the employee has already successfully used their account.

App Update — Exciting news! We're rolling out a cool new feature: push notifications for claim updates.

Click here for everything you need to know SOC 2 Type 2 Certification

Security has always been the highest priority for myHSA. We pursued and achieved SOC 2 Type 1 certification in 2021, but as we’ve grown, ensuring our client's data is safe and secure will continue to be a priority.

Click here to learn more

Did You Know?

Advisor deposit statements can be sent to other email addresses other than the advisor. If there is a department you need them sent you, please let us know and we can have them automatically forwarded to that email address each month.

Meet your Account Team Kyle: Account Executive

When to contact Kyle?

Prospecting & Sales, positioning of the different plans, business development and strategies through spending accounts!

Email Kyle here Connect with Kyle on LinkedIn here

What are you looking forward to this summer?

Golfing, playing ball and weekend walks to the dog park!

What is your favourite thing about myHSA

?

Our myHSA team has worked tirelessly to create our amazing, fun, and unique culture. We truly do have some of the best people to work with here!

What feature do you wish more advisors knew about?

The Advisor Website (Microsite) is a great tool for quicker onboarding of smaller clients. It is the best way to streamline the client creation process while you provide closer detail on larger client onboards.

Justine: Account Manager

When to contact Justine?

Large Client demos and implementation, effectively using the platform, best practices for onboarding and transferring groups.

Email Justine here Connect with Justine on LinkedIn here

What are you looking forward to this summer?

Trying out some new campgrounds with my kids, and getting back outside more.

What is your favourite thing about myHSA

?

I love our team, everyone works so well together and it's a great dynamic.

What feature do you wish more advisors knew about? myASO , hands down. We have a lot of innovative companies currently utilizing it, but I don’t think all our advisors are aware of how flexible we can be. It’s a great tool for groups that want to personalize their plan for employees.

No items found.
Blog Highlights

Other Insights

Expert insights on flexible benefits, employee retention, and CRA-compliant plans in Canada.

Autumn leaves on a tree
Insights

September 2026 Advisor Newsletter

In this Issue: A year-end HSA checklist for clients & an advisor spotlight

Aly Edwards
Updated on:
Research

Why an HSA is the Best Small Business Benefits Package in Canada

Discover why Canadian small businesses are switching to Health Spending Accounts: 100% tax-deductible, flexible, and easier to manage than group insurance.

Aly Edwards
Updated on:
News

What is Multi-Factor Authentication, and Why is myHSA Using It?

What Multi-Factor Authentication (MFA) is, why myHSA added it for Plan Administrators, and how to log in with your authenticator app.

Aly Edwards
Updated on:
Woman running by the ocean
Insights

Are Health and Fitness Apps Eligible Under an HSA in Canada?

Are health and fitness apps eligible under an HSA in Canada? The short answer? Generally, no. Read more to learn why.

Aly Edwards
Updated on:
Woman in glasses types on a laptop at a wooden desk in a cozy home office with shelves, plants, and a brick wall.
Insights

Why Choice is Becoming the Most Valuable Benefit You Can Offer

Why choice is becoming the most valuable benefit: myHSA's Danielle Constantine and Medcan's Sherri Look Yan on flexible benefits and preventative care.

Aly Edwards
Updated on:
Research

The 2025 myHSA Year-End Trend Report: A Closer Look into the World of Spending Accounts

2025 myHSA Trends Report cover on cream background with teal and black text; subtitle reads a closer look into the world of spending accounts.

Hailey Dirk
Updated on: